My Process
I generally work in four-phased approach, which I’ve outlined below. I recognize that each company is unique and at different stages, and I tailor my approach accordingly.
Phase 1 | Connect
Together, we identify and align on your company vision, mission & values. This process creates a solid foundation that serves as an aspirational compass, guiding decision making and priority setting. I believe a company’s vision, mission and values are the heartbeat of the organization that empowers every person in the company to take ownership and achieve success.
Phase 2 | Explore
I incorporate Appreciative Inquiry into this process, using three key elements; Discover, Dream and Design. I meet with a variety of members on the team and ask questions to understand aspects of internal culture and communication. In this phase I listen to uncover what is and isn’t working, along with identifying ideal visions of what people see is possible to create.
Phase 3 | A Way Forward
The goal of this phase is to create a roadmap of clearly defined priorities and objectives. Keeping the company’s vision, mission and values in mind I synthesize my learnings to make recommendations on potential future actions. Together we create a philosophy that serves as an anchor to revisit in the design of programming, training and communication.
Phase 4 | Delivery & Execution
Now that we have invested in creating an intentional strategy, philosophy and our roadmap, this is where we transition into action! At this phase I get busy to create, design and deliver. Together we identify key stakeholders that I will work cross-functionally on communication, programming, training, etc.
